Frequently Asked Questions
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Who
Pays for these services ? |
The
client is ultimately responsible for all costs. If you have been
approved for Insurance coverage, or Worker's Compensation,
we will send
our invoice for services to the appropriate
coverage provider. Veterans Affairs Canada Health
Identification Cards accepted. |
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What
is the difference between a Home Support Worker (HSW) and a Personal
Support Worker (PSW)? |
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A
Home Support Worker provides light housekeeping, prepares meals,
can do
laundry, etc.
A Personal Support Worker takes care of personal needs: bathing,
toileting, transfers, etc.
Please click here further detail on
a Home Support Worker
Please click here for further details on a Personal Support Worker |
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Is
a Home Assessment really necessary ? |
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it is. It helps us to assess exactly what your needs are and to
provide vital information about your specific needs to our service
providers. All assessments are done by our Registered
Practical Nurse to ensure
that if Personal Care is needed, we know exactly what the client
needs are. |
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Mom and Dad need help for just a few hours a week. Is this something
you can help us with? |
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Absolutely! Our home
assessment will be done by our Registered Practical Nurse to determine
what kind of care is needed and we will provide the appropriate
service based on what is required and requested by the family. |
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I am
a Canadian Veteran, do you accept VAC Health Identification Cards?
Yes, Veterans Affairs Canada Health Identification Cards are accepted.
My Dad only needs assistance with having his lunch prepared a
couple times per week. It would also be nice to have the
kitchen and bathroom cleaned on a weekly basis as well.
Are your providers able to help him?
Of course! Our Home Support Workers have lots of
experience with all of these needs. Times can be scheduled
around the lunch period with general cleaning tied in afterward.
Where can I find out more about Home Care in general?
The Ontario Home Care Association has a great website that will
provide you with general information about home care as well as
links to other related resources. We are a member in good
standing with the OHCA.
www.homecareontario.ca
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