Muskoka Home Care Connection

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FAQ

 
Who Pays for these services ?
The client is ultimately responsible for all costs. If you have been approved for Insurance coverage, or Worker's Compensation, we would send the invoice for services to the appropriate coverage provider.  Veterans Affairs Canada Health Identification Cards accepted.

What is the difference between a Home Support Worker (HSW) and a Personal Support Worker (PSW)?
A Home Support Worker provides light housekeeping, prepares meals, can do laundry, etc.

A Personal Support Worker takes care of personal needs:  bathing, toileting, transfers, etc.

Please click here further detail on a Home Support Worker

Please click here for further details on a Personal Support Worker

Is a Home Assessment really necessary ?
Yes it is.  It helps us to assess exactly what your needs are and to provide vital information about your specific needs to our service providers.  All assessments are done by our Registered Nurse to ensure that if Personal Care is needed, we know exactly what the client needs are.

My Mom and Dad need help for just a few hours a week. Is this something you can help us with?
Absolutely!  Our home assessment would be done by our Registered Nurse to determine what kind of care is needed and we would provide the appropriate service based on what is required and requested by the family.

I am a Canadian Veteran, do you accept VAC Health Identification Cards?

Yes, Veterans Affairs Canada Identification Cards are accepted.

Muskoka Home Care Connection
23 Dominion Street, 2nd Floor, P.O. Box 98, Bracebridge, ON  PIL 1T5
Tel:  (705) 645-0099  Fax:  (705) 645-0009  Toll Free:  (877) 645-0099

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